Privacy Policy for Your CRM Specialist
Last updated: 3/7/2025
At Your CRM Specialist (accessible from [https://www.yourcrms.com/](https://www.yourcrms.com/)), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website.
If you have any questions or need more details about our privacy practices, feel free to contact us at [email protected].
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1. Who We Are
Your CRM Specialist is a platform that provides CRM solutions and related services. We act as the data controller for personal data collected through our website.
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2. Information We Collect
2.1 Personal Data You Provide
We may collect the following personal data when you interact with us:
- When you contact us: Name, email address, phone number, and the contents of your message.
- When you register an account: Name, company name, address, email, and phone number.
- When you subscribe to marketing communications: Email address and communication preferences.
2.2 Data Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Log files: IP address, browser type, pages visited, date/time stamps, and referring URLs.
- Cookies and tracking technologies: See Section 6 for details.
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3. How We Use Your Data
We process personal data for the following purposes, based on legitimate interest, contractual necessity, or user consent:
| Purpose | Legal Basis |
|-------------------------|-----------------------|
| To operate and maintain our website | Legitimate Interest |
| To respond to inquiries and provide customer support | Contractual Necessity |
| To improve user experience and website performance | Legitimate Interest |
| To send marketing and promotional emails (if you opt-in) | Consent |
| To detect and prevent fraudulent activities | Legitimate Interest |
You can withdraw consent for marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us at [email protected].
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4. How We Protect Your Data
We implement strict security measures, including:
- Encryption of data in transit and at rest.
- Access controls to limit data access to authorized personnel only.
- Regular security audits to detect vulnerabilities.
While we take all reasonable precautions, no method of data transmission is 100 percent secure.
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5. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access – Request copies of your personal data.
- Right to rectification – Ask us to correct inaccurate or incomplete data.
- Right to erasure ("Right to be forgotten") – Request deletion of your personal data under certain conditions.
- Right to restrict processing – Ask us to limit how we process your data.
- Right to object – Object to data processing in specific situations (e.g., marketing emails).
- Right to data portability – Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at [email protected]. We will respond within one month.
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6. Cookies and Tracking Technologies
We use cookies to improve user experience and analyze website traffic. These cookies may include:
- Essential cookies (necessary for site functionality).
- Analytics cookies (help us understand site usage).
- Advertising cookies (used for targeted ads).
Managing Cookies
You can opt out of non-essential cookies through our cookie consent banner or change your browser settings to disable cookies.
For more details, see our [Cookie Policy] (if applicable).
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7. Third-Party Data Sharing
We may share personal data with trusted third-party service providers to help us operate our business, such as:
- Analytics providers (e.g., Google Analytics)
- Advertising partners (e.g., Google Ads)
- Email marketing services
- Website hosting providers
These third parties only process data on our behalf and must comply with strict data protection regulations.
We do not sell your personal data.
Mobile Information and SMS Data
- No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
- Information sharing to subcontractors in support services, such as customer service, is permitted.
- All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at [email protected] to have it removed.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or a website notice.
Last updated: 3/7/2025
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10. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: [email protected]